Development
AI support assistant for your help centre
An assistant that answers customer questions from your own help articles, and hands over to a person when it is unsure.
- Starting at
- €48 / hour
- Delivery
- from 3 weeks
We index your help centre, build an assistant that cites the article it used, and set a confidence threshold below which the conversation goes to your team. Includes an embeddable chat widget.
What is included
- Answers cite their source article
- Human handover below a confidence threshold
- Embeddable chat widget
- Monthly accuracy review
Pricing
Assistant package
€3,200
- Assistant trained on your help articles(base)€3,200
- Handover to Zendesk, Intercom or email€700
- Additional languages€600
Tuning by the hour
€48 / hour
- Minimum order €192 (4 hours)
- Time is logged in 15-minute increments; a started increment is billed in full.
- −5% from 40 hours
- −10% from 120 hours